Privacy Policy
How House of Accounts collects, uses and protects your personal information.
1Who we are
House of Accounts is the data controller responsible for your personal information. We are based in Birmingham, United Kingdom, and provide services UK-wide.
Contact: Info@housesofaccounts.co.uk · +44 7539 945628
2Information we collect
We collect information in the following ways:
Information you give us directly
- ✓Contact details — name, email address, phone number, business name
- ✓Financial and tax information needed to prepare Self Assessment returns, annual accounts, VAT returns, Corporation Tax, CIS and payroll
- ✓Correspondence you send us by email, WhatsApp, contact form or phone
Information collected automatically
- ✓Website usage data (pages visited, time on site, referring pages) via analytics cookies
- ✓Device and browser information (IP address, browser type, device type)
See our Cookie Policy for full details on cookies and tracking technologies.
3How we use your information
| Purpose | Lawful basis |
|---|---|
| Preparing and filing Self Assessment, Annual Accounts, VAT, Corporation Tax, CIS and payroll on your behalf | Performance of a contract |
| Responding to enquiries made via our contact form, email or WhatsApp | Legitimate interests |
| Meeting our obligations to HMRC and Companies House | Legal obligation |
| Improving our website and understanding how it's used | Consent (analytics cookies) |
| Sending occasional updates about our services, where you've agreed to this | Consent |
4Who we share your information with
We do not sell your personal data. We may share information with:
- ✓HMRC and Companies House, where required to file returns on your behalf
- ✓Trusted software providers we use to deliver our services (e.g. bookkeeping and payroll software)
- ✓WhatsApp, when you choose to contact us through our WhatsApp button
- ✓Professional advisors (e.g. our own accountants or insurers), where necessary
5How long we keep your information
We retain client financial records for as long as required by HMRC record-keeping rules (currently at least 5 years after the relevant tax year), and general enquiry data for no longer than necessary to respond to and follow up on your enquiry.
6Your rights
Under UK GDPR, you have the right to:
- ✓Access the personal data we hold about you
- ✓Ask us to correct inaccurate data
- ✓Ask us to delete your data, where we're not legally required to keep it
- ✓Object to or restrict certain processing
- ✓Withdraw consent at any time, where processing is based on consent
- ✓Complain to the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at Info@housesofaccounts.co.uk.
7Data security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse, including secure software systems and restricted access to client records.
8Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page shows when it was last revised.
Questions about your data?
Get in touch and we'll be happy to help.